Why Choose Me?
DISTINCT ADVANTAGE
I believe customer experience is your real competitive advantage. So, I'm not just selling services—I'm solving problems that keep business owners up at night. My “selling to retain” approach holistically addresses one of the biggest business headaches—customer churn, and my passion is helping companies build revenue through loyalty.
TOGETHER, WE WIN.
CRM platforms and AI alone aren't enough. My strategic methodology ensures measurable results that drive long-term success. With your vision and my expertise, we can create tailored solutions aligned with your goals, and lasting connections with your customers.
How it Works
Don't Chase Customers, Keep Them.
Most consultants hand you data. I help you understand your customers—and keep them. Powered by my ROI Framework™, I turn customer insight into strategy that is human, actionable, and profitable.
The ROI Framework™ — A Comprehensive System for an Authentic Customer Experience
Human
Give your data a voice and identity, and build a narrative rooted in real-life customer impact.
Actionable
Use that narrative to fuel innovation and create processes that are simple, defined, and authentic.
Profitable
Achieve clarity and measurable ROI through scalable systems and competitive resilience.
Solutions
Human Solutions to Move Your Business Forward
I'll help you refine your sales strategy and elevate your customer experience with services designed to build loyalty, increase revenue, and support sustainable growth.
Strategic Planning
Clarify your goals and define a tailored strategy that strengthens customer loyalty, boosts profitability, and sharpens your competitive edge — so you can grow your business as far and wide as you envision.
Sales and Marketing Audits
Get a deep, data‑driven assessment of your customer journey, sales trends, and competitive positioning. I'll help you uncover opportunities, streamline processes, and build scalable systems that improve performance and revenue.
Ongoing Support and Guidance
Access the level of support you need — weekly, monthly, or quarterly. Whether you want consistent accountability or a strategic partner to talk through ideas, I offer flexible retainer options and Founder Strategy Sessions tailored to your goals.
Results
Strategic Wins, Real Results
From national launches to founder‑led pivots, I’ve aligned messaging, operations, and delivery to reduce friction and build customer‑centric processes that foster loyalty and trust. My approach is simple: audit the pain points, spot the patterns, activate the fix. When your experience resonates, retention isn’t just possible — it’s inevitable.
Reviews
What Industry Peers and Leaders Say About My Impact
Insights from the people who’ve experienced my approach, leadership, and impact firsthand.
"I had the pleasure of working with Enola, a highly skilled Marketing and Sales Strategist, whose expertise and dedication were invaluable to our team. With her extensive background in marketing and sales, Enola brought innovative solutions and a customer-centric approach to our projects...Her contributions significantly enhanced our team's performance, and I appreciate the opportunity to have collaborated with her.”
Founder and CEO @Tech Hub Africa LLC
The Brand
Data with a voice. Strategy with a soul.
Consumer First Business Solutions is an innovative, strategic consulting brand that empowers business owners to grow with clarity, confidence, and purpose. It’s strategy made simple and approachable—inviting clients to see their vision more clearly and act on it with intention. It’s more than just a service—it’s a trusted partner, a passionate advisor, and the answer to the questions that keep leaders up at night. CFBS does’t just understand your goals—it reflects them. It sees you. It is, you.
